In many companies & organizations today there is a mixture of different generations in the workforce: from baby-boomers raised to value company loyalty & hard work that leads to rising within one company to achieve security, to X-Gens who believe they need to focus on more than one job to get ahead and loyalty to any one company is suspect. More often within these organizations, the documentation used for training and dissemination of company plans & goals receives a response of “Too Long Didn’t Read (TLDS)”, making it ineffective.
The current “hot trend” is to look to AI for a quick and easy method to create documents & forms you need to train employees, scale your organization and /or standardize proven successful methods. Problem is, AI cannot learn your culture, nor the history of the things you did to make your company successful that enables writing effective documents. This phenomenon is in addition to the frequent outcome that AI documentation does not align with your company culture and current objectives. Having a resource that enables documentation that works in these times can be invaluable to moving your process improvement and service, sales & profit growth plans forward. A professional human documentation analyst that meets with your people to get to know your company and can write brief, but effective documents that your team members will read and do so consistently with “who you are” as an organization.
AI software that produces documents may look inexpensive at “first blush”, but when your team responds with “TLDR” or finds them inconsistent with the reality in your organization, they just do not work! An experienced professional human documentation consultant that listens to your team will create documents that work well and help you reach your goals.